📋 Rental Terms & Conditions
Transparent rules for a safe journey. Please read carefully before booking.
🚗 1. Driver Requirements (Who can drive?)
- Minimum Age: You must be 21 years or older.
- License: You must hold a valid driving license for at least 1 year.
- Documents Needed: Valid ID (or Passport for foreigners) + Driving License accepted in Egypt.
- Authorized Drivers: Only the person named on the contract may drive. Additional drivers must be approved by us.
⛽ 2. Fuel, Mileage & Return Policy
120 KM per day is included for free. Extra kilometers are charged upon return (e.g., 5 EGP/KM).
“Same to Same”. Please return the car with the same fuel level you received to avoid refueling charges.
- One-Way Rental: Dropping off at a different branch incurs a fee (approx 25 EGP per KM).
- Custom Delivery: We can deliver to your hotel/location for a fee from our nearest branch.
- Late Return: Grace period is 1 hour. Returns later than 1 hour will be charged a full day’s rent.
💳 3. Payments, Deposits & Cancellation
| Action | Policy |
|---|---|
| Cancel > 48 Hours before | FREE Cancellation (Full Refund of Prepayment) |
| Cancel < 48 Hours before | 30% Prepayment is forfeited (Non-refundable). |
| Security Deposit Refund | Instant. 100% refunded upon safe return of vehicle. |
🛡️ 4. Insurance Tiers & Liability (Detailed)
We offer 4 levels of protection. The table below defines exactly what percentage of repair costs YOU pay in case of damage.
| Item / Damage Type | 1. No Insurance (Client Pays) | 2. Basic (Client Pays) | 3. Intermediate (Client Pays) | 4. Full (Zero Liability) |
|---|---|---|---|---|
| Body & Paint | 100% | 70% | 50% | 0% |
| Glass & Mirrors | 100% | 70% | 50% | 0% |
| Tires & Lights | 100% | 70% | 50% | 0% |
| Lost Rental Days* | 100% | 70% | 50% | 0% |
* Lost Rental Days: Compensation paid to us for the time the car is under repair and cannot be rented.
- 🔴 Insurance Fee (Non-Refundable): The daily cost you pay to reduce your risk.
- 🟢 Security Deposit (Refundable): Your money held as trust. Returned 100% if no damage.
- 💰 Online Discount: Pay your deposit Online to save 15% immediately.
🚫 5. Restrictions & Fines (Avoid these!)
To keep our fleet in top condition, the following actions are prohibited and carry fines:
- ❌ No Smoking inside the vehicle.
- ❌ No Off-Roading, racing, or towing other vehicles.
- ❌ Traffic Fines: You are responsible for any traffic violations (Speeding/Parking).
⚠️ 6. What to do in an Accident?
Step 1: Call Us Immediately (+20 10 92725181)
Step 2: Get a Police ReportWhether you have Basic or Full Insurance, you MUST obtain an official Police Report. Without this report, all insurance coverage is VOID.
Do not attempt to repair the vehicle yourself or negotiate with other drivers. Let us handle it.Commercial Record: 46307 | Tax Card: 298-559-307
By booking a vehicle, you acknowledge and accept these terms.