General Provisions:
- The Controller of the personal data of Lessees, persons authorized to drive a vehicle and personal data obtained through the website is Brothers for Car Rental (limited liability company) based in Hurghada, registered under the Commercial Record number 46307 and the Tax Card number: 298-559-307, (hereinafter referred to as the Lessor).
- This Terms & Conditions sets out the rules for the processing of personal data obtained through our website , hereinafter referred to as the Website, and also constitutes an information clause regarding the processing of personal data by the Lessor under the car rental activity.
- The Lessor takes special care to respect the privacy of users visiting the Website.
- In connection with the user’s use of the Website, the Lessor collects data to the extent necessary to provide individual services offered, as well as information about the user’s activity on the Website. The detailed rules and purposes for processing personal data collected while using the Website by the user are described below.
- Your personal data as potential Lessees – name, surname, company, e-mail address, telephone – will be processed at your request in order to present you with a vehicle lease offer and to conclude a contract with Brothers, and the legal basis for the processing of the data is the need to take the necessary measures before concluding a contract at your request. The data will be processed for the period of time necessary to present an offer and after that time may be processed for the period of limitation of possible claims, but no longer than 6 months after the request.
- The Lessor collects information on how the Website is used by users (including the IP address or other identifiers and information collected through cookies or other similar technologies). This information is used:
- to provide electronic services in the scope of providing users with content collected on the Website – then the legal basis for processing is the necessity of processing to perform the contract;
- for analytical and statistical purposes, then the legal basis for processing is the legally justified interest of the Lessor, consisting in conducting analyzes of users’ activity, as well as their preferences in order to improve the functionalities and services provided;
- to conduct marketing in terms of products and services provided by the Lessor and in order to present an appropriate offer, advertising and promotion, including through profiling to determine the user’s preferences or needs – and the legal basis for data processing is the legally justified interest of the Lessor.
- The user’s activity on the Website, including their personal data, is recorded in system logs. The information collected in the logs is processed primarily for purposes related to the provision of services. The Lessor also processes them for technical and administrative purposes, for the purposes of ensuring the security of the IT system and management of said system, as well as for analytical and statistical purposes – in this respect, the legal basis for processing is the Lessor’s legally justified interest.
- The Lessor processes the users’ data provided in the Website’s inquiry form in order to answer the submitted queries, and these data shall be processed based on consent given to the processing of data in order to answer the query, as well as on a legitimate interest of communication with the user, handling their inquiries, as well as for analytical and statistical purposes (keeping statistics of inquiries reported by users via the Website to improve its functionality) and to defend against possible claims. The data provided in the inquiry form on shall be processed for the period necessary to answer the submitted inquiry, no longer than 6 months from the date of the last contact, unless longer processing is necessary to defend against any claims.
- The data provided while subscribing to the newsletter (email address) are used to send the newsletter, and the legal basis for their processing is consent given by entering the email address for this purpose. Data will be processed for 3 years from the date of consent or from the date of receipt of the last newsletter, unless the user opts out of it earlier. Opting out of receiving the newsletter, however, does not lead to deleting the data from the database. The data shall still be stored in the mailing system to defend against any claims related to sending the newsletter, particularly for the purposes of demonstrating consent to receive the newsletter, which is the legitimate interest of the Lessor.
- Providing personal data for the purpose of sending the newsletter and provided in the inquiry form is voluntary and is not necessary for the conclusion and performance of contracts with the Lessor.
- If the user places any personal data of other people on the Website (including their name, address, phone number or e-mail address), they can do so only if this does not violate the law and these people’s personal rights.
- The information collected by the Lessor in connection with the use of the Website may be processed in an automated manner, including profiling, but this shall not cause any legal consequences for users or in any way affect their situation. In particular, automated processing, profiling and any other data processing for statistical purposes shall be based on anonymized data.
- he rules for using the user account are described in the Terms and Conditions for using the user account available at in the footer of the page.
- Other principles regarding data processing on the Website are provided below and also apply to the Website users.
Provision of vehicle rental services:
- The Lessor processes the following categories of personal data: name and surname, email address, company name, residence address, phone number, social security number, tax identification number, ID card number, passport number, driving license number, driving license issue country, date of birth, sex, the Lessee’s bank account number, settlement and payment details, location data of the rented vehicle, route, history of booking on the Website. The above range of data is a list of all possible data present in the rental process. In fact, the scope of the processed data is matched to the processing purposes involved.
- Personal data of Lessees and persons authorized to drive a vehicle shall be processed in order to:
- conclude and perform the vehicle rental contract, as well as to take pre-contract activities and provide electronic services, submit a vehicle rental offer at the request of the potential Lessee before concluding the contract, and the legal basis for processing is the necessity of data processing to perform the contract.
- realization of the legitimate interest of the Lessor consisting in:
- securing the property entrusted by the Lessor, particularly for the purpose of locating the rented vehicle in the event of its loss, misappropriation or theft,
- verifying proper performance of the contract – including verification of compliance with the prohibition to leave the territory of the countries indicated in the contract and the terms and conditions,
- establishing and asserting claims or defending against claims, in particular the payment of fines, parking fees and other offenses committed by the Lessee during the rental,
- protecting the Lessor against abuse in order to verify the identity of the Lessee and persons authorized to drive a vehicle and their right to drive vehicles,
- examining the quality of the services provided by the Lessor by contacting the Lessee for this purpose by email or telephone, or by inviting the Lessee via Trust Pilot or Google to give feedback on the rental.
- conducting marketing in terms of products and services provided by the Lessor and in order to present an appropriate offer, advertising and promotion, including through profiling to determine the Lessee’s preferences or needs,
- conducting analyzes and reports for statistical purposes.
- performing legal obligations imposed on the Lessor, particularly tax regulations, accounting regulations regarding the storage of tax and accounting documents.
Data storage period:
- Personal data will be processed for the duration of the contract, and after its termination for a period of 6 years for natural persons and 3 years for legal entities. The period of storage of personal data may be extended each time by the period of limitation of claims, if the processing of personal data is necessary for the Lessor to assert any claims or to defend against such claims;
- In the case of processing of data on the basis of obtained consent, the data will be processed no longer than 3 years from the date of the last marketing contact;
- In the case of data processing based on a legitimate interest for marketing purposes – the data shall be processed for the duration of the legitimate interest of the Lessor, but no longer than 3 years from the date of the last marketing contact, unless the Lessee or a person authorized to drive a vehicle objects to the processing of data for marketing purposes;
- In the case of data processing due to legal obligations incumbent on the Lessor – until the obligation to store data resulting from said provisions expires; This mainly concerns invoices and the data contained therein, which will be kept for 5 years counting from the end of the year in which the tax settlement for the transaction falls.
- In the case of testing the quality of services, the data shall be processed for this purpose for no longer than 1 month after the last vehicle rental has ended. If the Lessee issues a review, the data shall be stored on Trust Pilot or Google for up to 3 years from the date of publication of the review, and in the absence of a review, up to 3 months.
The data of the Lessee and the person authorized to drive a vehicle may be made available to entities and bodies appointed to impose and enforce charges for using public roads and fines imposed on the number of fines imposed by way of penalty tickets for selected types of offenses If for any reason the Lessor is charged the above-mentioned fees or similar and pays said fees, I hereby undertake to refund said fees to the Lessor.ated spam detection service.
Providing personal data is voluntary, but necessary to conclude and implement contracts between the Lessee and the Lessor. Providing personal data for marketing purposes is voluntary and is not necessary for the conclusion and performance of contracts with the Lessor.
If the data processing is consent-based, said consent may be withdrawn at any time, which, however, shall not affect the lawfulness of the processing based on consent prior to its withdrawal.
Data Deletion Request:
To request the deletion of your account data, please contact us at info@brothersegy.com.